Cultural Humility and Agility
56mGeneral2022-12-08
Authors

Tatiana Kolovou
Faculty Member at Kelley School of Business
Course details
Are you actively promoting a culture of inclusion inside and outside of your organization? If not, it’s time to pivot, which means you need to fully reassess your norms. Today’s leaders face many complex challenges, but they can make a difference and change the terms. Join professor Tatiana Kolovou in this business-critical course, as she covers the power of using cultural humility and agility to create a more diverse, equitable, and inclusive experience for members of teams and outsiders hoping to join them.
Learn the fundamentals of group dynamics and how they function in the workplace. Explore practical, evidence-based strategies to change your internal and external processing behaviors, with tips on building self-awareness, developing empathy, listening for impact, and staying attuned. By the end of this course, you’ll be ready to reevaluate your own professional behaviors so you can become a humbler, more agile leader.
Learn the fundamentals of group dynamics and how they function in the workplace. Explore practical, evidence-based strategies to change your internal and external processing behaviors, with tips on building self-awareness, developing empathy, listening for impact, and staying attuned. By the end of this course, you’ll be ready to reevaluate your own professional behaviors so you can become a humbler, more agile leader.
Skills covered
AllyshipWorkplace EquityInclusive LeadershipDiversity, Equity, and Inclusion (DEI)Personal DevelopmentProfessional DevelopmentLeadership and ManagementDeep Dive (X:Y)
Concepts
0. Introduction
- 01 - Appreciating cultural identity
- 02 - What's in this course
1. Why Do Cultural Humility and Agility Matter
- 03 - Navigating in-group and out-group dynamics
- 04 - What is cultural humility
- 05 - What is cultural agility
2. Your Internal Processing Behaviors
- 06 - Building self- and emotional awareness
- 07 - Developing empathy
- 08 - Listening for impact
3. Your External Processing Behaviors
- 09 - Being curious and inquisitive
- 10 - Being attuned
- 11 - Being open and flexible
4. Humility and Agility in New Culture Contexts
- 12 - Cracking the in-group code
- 13 - Welcoming outsiders
- 14 - Being attuned as a leader
Conclusion
- 15 - Applying cultural humility and agility