Cultivating Cultural Competence and Inclusion (2022)
47mGeneral2022-11-28
Authors

Mary-Frances Winters
Founder and CEO of The Winters Group, Inc.
Course details
Inclusive work environments can yield greater creative output, boost employee morale, and benefit a company’s bottom line. But even as a slew of modern companies make strides towards true workplace inclusivity, many still miss the mark. This is often due to a lack of cultural competence, or the ability to engage and adapt across cultural differences. In this course, instructor Mary-Frances Winters explains why cultural competence is key to the success of any diversity-related initiative, as well as how to assess and grow your own cultural competence. She shares scenarios and techniques that can help you grasp how your worldview impacts your behavior, as well as how to more effectively engage and adapt across cultural differences.
Skills covered
AllyshipWorkplace EquityInclusive LeadershipDiversity, Equity, and Inclusion (DEI)Personal DevelopmentProfessional DevelopmentLeadership and ManagementDeep Dive (X:Y)
Concepts
Understanding Cultural Competence
- 01 - Understanding cultural competence
- 02 - You see what you believe
1. Why Is Cultural Competence Critical
- 03 - Understanding the business case
- 04 - Exploring a framework for inclusion
2. What Is Culture and Cultural Competence
- 05 - What is culture
- 06 - What is cultural competence
- 07 - What is your culture
3. How Culturally Competent Are You
- 08 - The intercultural development continuum
- 09 - The downfall of denial and polarization
- 10 - Moving beyond minimization
- 11 - Acceptance and adaptation realized
4. Action Planning - What Can You Do Now
- 12 - Four E model for cultural competence
- 13 - Culturally competent behaviors
Conclusion
- 14 - Next steps