Creating a Great Candidate Experience
45mBeginner2025-01-30
Authors

Shweta Mogha
Cofounder and Chief Operating Officer of eWOW
Course details
HR teams and hiring managers are directly responsible for the quality of the candidate lifecycle. But what’s the secret to a great candidate experience? In this course, instructor Shweta Mogha guides you through the recruiting process from the candidate's perspective, demonstrating the importance of a high-quality candidate experience, and showing you how recruiters can ensure candidates feel connected throughout the entire process, from initial contact to interviewing, hiring, and onboarding.
Learning objectives
Describe effective outreach and engagement strategies to attract qualified candidates for key business roles.
Apply essential interviewing best practices to assess candidates fairly and effectively while enhancing their overall experience.
Nurture candidates at every touch point and prepare for successful closing.
Quantify the cost of a negative candidate experience, including its financial implications such as loss of productivity, reputational damage, and increased recruitment costs.
Explain key metrics such as net promoter score (NPS), time to hire, candidate drop-off rates, and offer acceptance rates that impact candidate experience.
Learning objectives
Describe effective outreach and engagement strategies to attract qualified candidates for key business roles.
Apply essential interviewing best practices to assess candidates fairly and effectively while enhancing their overall experience.
Nurture candidates at every touch point and prepare for successful closing.
Quantify the cost of a negative candidate experience, including its financial implications such as loss of productivity, reputational damage, and increased recruitment costs.
Explain key metrics such as net promoter score (NPS), time to hire, candidate drop-off rates, and offer acceptance rates that impact candidate experience.
Skills covered
Hiring and InterviewingHR AdministrationHuman ResourcesDeep Dive (X:Y)
Concepts
0. Introduction
- 01 - It's time to define candidate experience
1.The Power of a Positive Candidate Experience
- 02 - Adapting the candidate experience
- 03 - Implications of a bad candidate experience
2. Crafting a Positive Candidate Journey
- 04 - Pre-application initiatives
- 05 - The application process
- 06 - Screening and the interview experience
- 07 - Candidate feedback delivery
- 08 - Onboarding best practices
- 09 - Leveraging social media for a great candidate experience
3. Challenges in Delivering a Great Candidate Experience
- 10 - Ineffective use of technology
- 11 - Interviewer ghosting
- 12 - Internal misalignment
4. Measuring the Candidate Experience
- 13 - Capturing candidate feedback
- 14 - Key metrics and social media reviews