Creating a Culture of Continuous Improvement
58mIntermediate2022-09-28
Authors
Vincent Mirabelli
Keynote Speaker | Trainer | Author
Course details
Could your organization benefit from changing its culture to one of continuous improvement? In this important course, Vincent Mirabelli walks you through how to use the four E’s—engage, educate, execute, and evaluate—to get your organization started in creating a culture of continuous improvement and keep that culture going strong. Vincent defines organizational culture and continuous improvement and explains why both are important to your organization. He shows you the steps you need to take to get people at all levels of your organization engaged in the process of continuous improvement. Vincent goes over ways to educate people in your organization, including team training, changing the mindset, and modeling the behaviors that will build continuous improvement. He steps through what you’ll need to do to execute—to make the change and make it stick. Vincent also covers ways to evaluate that will enable you to make the continuous improvement process genuinely continuous.
Skills covered
HR StrategyHuman ResourcesOne-Off
Concepts
Introduction
- Culture drives your organization
- The four E's - Engage, educate, execute, evaluate
Continuous Improvement
- What is culture and why does it matter
- What is continuous improvement
- Determining what you want to improve
- Developing a culture statement
Engage
- Defining the levels of engagement
- Building organizational alignment
- Determining levels of leadership commitment
- Establishing an improvement framework
- Creating the vision for the organization
- Improving organizational communication
Educate
- Providing team training
- Changing the mindset for continuous improvement
- Modeling the behaviors for continuous improvement
Execute
- Establishing metrics for continuous improvement
- Building trust for continuous improvement
- Removing barriers for continuous improvement
- Making change stick
- Creating and sharing success stories
Evaluate
- Make continuous improvement continuous
- Establishing controls for continuous improvement
- Celebrate success, acknowledge failure
- Remaining patient, avoiding pitfalls
Conclusion
- Next steps in planning your improvement journey