Conveying Confidence: A Solution Engineer's Guide

A vital skill for effective solution engineering, confidence strikes the golden balance between two negative extremes of self-doubt and arrogance. This course from Expert Dig reviews several highlights of research into confidence, including the confidence heuristic, the confidence hinge, and the Dunning-Kruger effect. The course examines a case study about confident medical doctors. There is a difference between misplaced fakery and genuine, appropriate conviction. This course also covers the impact of learning environments and their influence on people’s ability to accept confidence.

Confidence is important for all people. But it is particularly critical for solution engineers, because they are in the business of persuasion. This course helps you understand and master this key skill.