Conducting Remote UX Research Interviews

Interviews are one of the most important methods in a UX researcher’s tool kit. They’re crucial for gathering insights from key project stakeholders. But how do you conduct a successful interview when your team is working remotely? In this course, instructor Amanda Stockwell shows you some small tweaks you can make to your research process to get the most out of remote interviews.

Learn the basics of remote research methods and how to conduct a successful remote interview, with tips on planning, scheduling, stakeholder recruitment, and managing remote logistics. Explore strategies for moderating an effective session that goes smoothly and efficiently, as Amanda gives you pointers on remote qualitative analysis using collaborative notes, transcripts, and tools. Upon completing this course, you’ll be equipped with new techniques to avoid burnout and keep your team focused, even during longer research sessions.