CompTIA A+ (220-1001) Cert Prep 1: The Basics
1h 18mBeginner2019-03-27
Authors
Mike Meyers
Expert on CompTIA, Founder of Total Seminars, LLC
Course details
CompTIA A+ is one of the most widely recognized credentials for operational and support technicians, and is a springboard to a career in IT. CompTIA A+ Cert Prep is a comprehensive series designed to help you prepare for and pass the qualifying exams. This course covers topics from the CompTIA A+ Core 1 (220-1001) exam, including hardware basics and best practices for safety, communication, and professionalism. Instructor Mike Meyers reviews the tools of the trade, troubleshooting tips, and the anatomy of a typical PC.
Skills covered
Help Desk SkillsIT Help DeskCert Prep
Concepts
0. Introduction
- 01 - About this course
1. Safety and Professionalism
- 02 - Professional communication, part 1
- 03 - Professional communication, part 2
- 04 - Physical safety
- 05 - Tools of the trade
- 06 - Troubleshooting theory
2. The Visible Computer
- 07 - Primary PC components
- 08 - External connections
- 09 - Inside the PC
- 10 - What is a computer
- 11 - What is an operating system