Communicating with Clarity as a Manager
45mGeneral2025-03-06
Authors
Heather Younger
Management Consultant, JD, CDP, TEDx Speaker, and Best-Selling Author
Course details
As a manager, you want to ensure your employees are focusing on the work that matters most. Clear communication empowers you to inspire your team and create greater performance and engagement. In this practical course, management consultant and best-selling author Heather Younger shows you how to shift from vague to clear communication, work with others’ communication preferences, be transparent, use clear and constructive feedback, overcome remote/hybrid communication challenges, and much more.
Skills covered
Talent ManagementCommunicationHuman ResourcesProfessional DevelopmentLeadership and ManagementOne-Off
Concepts
0. Introduction
- 01 - Clarity is kindness
1. The Basics of Communicating with Clarity
- 02 - Shifting from vague to clear communications
- 03 - Communicate to boost team performance
- 04 - Practice communicating with clarity
2. Understanding Your Employees' Communication Preferences
- 05 - There's no one-size-fits-all communication style
- 06 - Assessing team communication preferences
- 07 - Communication and its impact on team performance
3. Essential Practices for Communicating with Clarity
- 08 - Actively listen to your team
- 09 - Communicate with care
- 10 - Listen with empathy
- 11 - Admit when you're wrong
- 12 - Be transparent
- 13 - Take time for reflection
- 14 - Make your feedback clear and constructive
4. Communicating with Clarity in a Hybrid or Remote Environment
- 15 - Understanding hybrid and remote communication challenges
- 16 - Improving hybrid and remote communication
- 17 - Pay attention to nonverbal cues
Conclusion
- 18 - Communicate with clarity for long-term team success