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Collective Intelligence at Work

Collective Intelligence at Work

57mBeginner2025-06-23

Authors

Pearson

Pearson

Pamela Hamilton

Pamela Hamilton

Course details

Collective intelligence measures the combined intelligence of a group of people to solve shared problems. Science has proved that if a group of people use the right behaviors and approaches, they can be more intelligent together than the most intelligent person in that group. This course explains and simplifies the latest scientific research in psychology, neuroscience, and collective intelligence to help you enhance your team’s “hive thinking” and performance for more successful decision-making.

Join teamwork and collaboration expert and author, Pamela Hamilton, as she shows you how to build a strong, resilient, high-performing team using collective intelligence tools and strategies that you can implement as a team leader or a team member.

Learning objectives
Apply the psychology and neuroscience of collective intelligence to your team to gain the best potential outcome for projects.
Overcome groupthink or herd mentality for better decision-making.
Invoke the eight key ingredients for creating a collectively intelligent team.

Skills covered

Decision-MakingTeams and CollaborationProfessional DevelopmentLeadership and ManagementOne-Off

Concepts

0. Introduction

  • 01 - Course overview

1. What Is Collective Intelligence

  • 02 - Introduction
  • 03 - Introduction to the hive mind and collective intelligence
  • 04 - Learning about collaboration from ants, bees, and fish
  • 05 - Why collective intelligence is at risk today

2. Design and Lead - Facilitating Successful Collaboration

  • 06 - Introduction
  • 07 - Why collective intelligence needs planning and facilitation
  • 08 - Principles of divergence and convergence
  • 09 - Using collective intelligence tools and techniques

3. Diversify the Team - Increase Project Success

  • 10 - Introduction
  • 11 - Why diversity is crucial to collective intelligence
  • 12 - Respecting and supporting different team members
  • 13 - Preparing people to contribute well

4. Prime Participants - Prepare the Hive Mind

  • 14 - Introduction
  • 15 - Why prep work and priming helps the hive mind
  • 16 - Examples of scouts and prep work
  • 17 - Finding relevant inspiration and stimulus

5. Airtime - Guarantee Equal Participation

  • 18 - Introduction
  • 19 - Equal participation and why it works
  • 20 - Structure and theming for idea development
  • 21 - Manage dominant or high status participants

6. Collaboration Behaviors - Managing People to Co-create

  • 22 - Introduction
  • 23 - Setting expectations for participation
  • 24 - Key collaboration behaviors
  • 25 - Dealing with challenging people and behaviors

7. Constructive Conflict - How to Stretch Thinking

  • 26 - Introduction
  • 27 - What is good conflict
  • 28 - How to disagree well
  • 29 - Conversation starters for constructive conflict

8. Schema - Structure Information for Decision-Making

  • 30 - Introduction
  • 31 - Introduction to schema and information structures
  • 32 - The importance of varying perspectives and analysis
  • 33 - Disrupt habits, setting, and pace for fresh thinking

9. Storytelling - Enhance Memorability and Meaning

  • 34 - Introduction
  • 35 - How storytelling aids memory
  • 36 - How to use technology to collaborate
  • 37 - Tips for strong narratives
  • 38 - A final map

Conclusion

  • 39 - Summary

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