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Coaching and Developing Employees

Coaching and Developing Employees

1h 10mAdvanced2023-07-27

Authors

Lisa Gates

Lisa Gates

Leadership Coach, Career Story Sleuth

Course details

Harness the power of coaching in the workplace. Learn how to shift from a command-and-control style of management to a manager-as-coach style of leadership to transform employee engagement and bottom-line results. Join leadership coach Lisa Gates, as she explains how to establish a coaching relationship with your reports. Lisa shows how skills like open-ended question asking, listening, challenging for growth, and accountability can increase your employees' autonomy and problem-solving capacities. Learn how to overcome bias and coach inclusively, how to coach remotely, and how to implement simple, repeatable coaching frameworks. The course includes assessments, exercises, and tools to help your team capture goals, map a career trajectory, and accelerate growth, along with sample coaching conversations to help you see these tips in practice and understand their potential impact on your people, productivity, and results.

Skills covered

Coaching and MentoringTalent ManagementHuman ResourcesLeadership and ManagementOne-Off

Concepts

0. Introduction

  • 01 - Becoming a great coach and leader

1. Overview of Workplace Coaching

  • 02 - Busting myths and finding time
  • 03 - Overcoming bias in coaching
  • 04 - Establishing a coaching relationship
  • 05 - Cornerstones of coaching
  • 06 - Three types of coaching conversations

2. Building Your Coaching Skills

  • 07 - Asking powerful questions
  • 08 - Increasing your listening skills
  • 09 - Challenging your people for growth
  • 10 - Brainstorming to build momentum
  • 11 - Managing accountability
  • 12 - Giving future-focused feedback

3. Using Tools, Assessments, Frameworks, and Questionnaires

  • 13 - The GROW model
  • 14 - The ORID framework
  • 15 - The Clarity Questionnaire
  • 16 - The influence interview

4. Maintaining the Coaching Relationship

  • 17 - Designing stretch opportunities
  • 18 - Working through resistance
  • 19 - Coaching remotely

Conclusion

  • 20 - Increasing your coaching value

Frequently Asked Questions

  • 21 - Question 1
  • 22 - Question 2
  • 23 - Question 3

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