Change Management for IT Professionals

A lot of planning goes into projects—scope, timeline, budget—but oftentimes there’s a knowledge gap around the changes because not enough attention was paid to the people-side of a project. No matter how successfully a project is delivered, it can’t be considered a success if no one uses it or, worse, people complain about how much better the old way of doing things was. In this course, Kevin Miller, a certified change management practitioner, shows technical leaders how to leverage internal or external change management resources to improve the odds of success for your change initiatives. Kevin discusses specific scenarios and gives solutions for leaders, and explains what to look for in your change management resources. He also provides specific questions to ask, and then helps you interpret the answers given. Join Kevin in this course to close the knowledge gap around change management, so changes get adopted faster and the benefits of changes are realized sooner.