Certification Prep: Professional in Human Resources (PHR)® (2018)
2h 44mAdvanced2018-11-15
Authors

Joanne Simon-Walters
Speaker, Published Author, HR Professional
Course details
Distinguish yourself from others in the HR field by earning the Human Resources Certification Institute (HRCI®) Professional in Human Resources (PHR) certification. By taking and passing the PHR exam, you indicate to colleagues and potential employers that you boast a deep understanding of both the technical and operational aspects of HR. This course was designed to prepare you to approach your exam day with confidence. Instructor Joanne Simon-Walters provides an overview of the PHR exam content, going over key topics in each of the five functional areas: business management, talent planning and acquisition, learning and development, total rewards, and employee and labor relations. Joanne also provides tips for maximizing the course and crafting an effective study plan.
Learning objectives
Determine which of the three organizational structures are most often used with different types of project.
Explain how HR professionals establish trust with employees.
Define the concept of “managing up.”
Recognize the key elements of the Uniform Guidelines of Employee Selection Procedures.
Summarize the four steps of the Kirkpatrick Model.
Identify the characteristics of an entitlement compensation philosophy.
Name another term used to describe a benefits needs assessment.
List two things required for leaders when they provide feedback during a performance review.
Learning objectives
Determine which of the three organizational structures are most often used with different types of project.
Explain how HR professionals establish trust with employees.
Define the concept of “managing up.”
Recognize the key elements of the Uniform Guidelines of Employee Selection Procedures.
Summarize the four steps of the Kirkpatrick Model.
Identify the characteristics of an entitlement compensation philosophy.
Name another term used to describe a benefits needs assessment.
List two things required for leaders when they provide feedback during a performance review.
Skills covered
HR AdministrationHuman ResourcesCert Prep
Concepts
Introduction
- Why this course
- What you should know
- Maximizing this course
- Exam content overview
Exam Topics - Business Management
- Business structures
- Organizational structures
- Company values, mission, vision, and service standards
- Modeling ethical standards
- Building relationships and influencing
- Environmental scanning
- Porter's Five Forces
- Managing legal risks
- Using big data to tell a story
Exam Topics - Talent Planning and Acquisition
- Workforce planning
- Assessing the labor market
- Finding candidates
- The selection process
- Interviewing techniques
- Onboarding new employees
- Employment relationships
- Extending the job offer
Exam Topics - Learning and Development
- Professional growth
- Career development
- Adult learners
- Training design
- Training effectiveness
- Coaching and mentoring
- Organizational development and change management
Exam Topics - Total Rewards
- Compensation programs
- Compensation philosophy
- Designing total rewards
- Benefits programs
- Executive and non-cash compensation
Exam Topics - Employee and Labor Relations
- The employee life cycle
- Employee engagement
- Organizational culture
- Diversity and inclusion
- Positive employee relations strategies
- Managing union relationships
- Managing complaints and grievances
- Policies and procedures
- Performance management
- Workplace programs
- Leaving the organization
Study Plan
- Plan your work, and work your plan
Conclusion and Farewell
- The future of the HR profession