Centered Communication: Get Better Results from Your Conversations
57mBeginner2021-05-18
Authors
TJ Guttormsen
Communication Coach
Course details
Effective communication is a learned skill, not something that you are naturally born with. In this course, communication coach TJ Guttormsen helps you to understand the fundamentals of centered communication and equips you with practical techniques to build conversations that are more likely to yield great results professionally and privately. TJ begins with basics like how to interact with intent, make the right first impression, and analyze your own sub-communicative skills. He goes over a variety of useful conversation techniques, then concludes with practical steps you can take to practice your techniques in the real world.
Skills covered
CommunicationWell-Being and Self-CareProfessional DevelopmentLeadership and ManagementOne-Off
Concepts
0. Introduction
- 01 - A few words about me and the course
1. Fundamental Communication Skills
- 02 - Intentions
- 03 - First impressions
- 04 - Subcommunication
- 05 - Social presence and body language
- 06 - Eye contact
2. Conversational Techniques
- 07 - Social warm-ups
- 08 - Conversation starters
- 09 - The three ingredients of successful conversations - Rapport, tension, escalation
- 10 - Active listening
- 11 - Talking about what interests you
- 12 - The genuine interest technique
- 13 - Playfulness
- 14 - Qualifiers
- 15 - Escalation
- 16 - How to identify which techniques to use
Conclusion
- 17 - Action steps to take to practice these skills in the real world