Bystander Training: From Bystander to Upstander

Working in a toxic environment can make anyone feel helpless. Even HR representatives can feel like their hands are tied. But you have the power to change the trajectory of your organization’s culture, regardless of your level or position. In this course, Catherine Mattice shows that by going from bystander to upstander—someone who holds their coworkers accountable for bad behavior—you can turn a toxic workplace into a supportive environment where employees are able to do their best work. Catherine introduces actionable tools and strategies to help you become an upstander and an ally. Learn how to build an upstander culture, hold employees and peers to professional conduct, and develop the skills you need to speak up when fellow employees are being bullied or harassed.

Learning objectives
Describe the causes and benefits of intervening.
Differentiate the components in the LEAP framework and how to use it to build empathy.
Explain the acronym CODE as it relates to building moral courage.
Interpret what actions to use to be more direct with others.
Formulate the best way to use body language to intervene and positively influence any situation.