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Bystander Intervention for Today's Workforce

Bystander Intervention for Today's Workforce

58mGeneral2023-10-05

Authors

Jennifer Tenorio

Jennifer Tenorio

Course details

It’s easy to live solo and be out of touch with things that don't impact you directly, but acting in selflessness and intervening is a powerful way to show compassion and kindness to those around you. In this course, former border patrol agent and peace team trainer Jennifer Tenorio shares her approach to compassionate and authentic intervention. Jennifer first reflects on what it means to be a bystander, and the role you’d play in an intervention based on your identity and the conflicts you've faced. She then reviews the vital skills required to successfully intervene. Jennifer goes on to review effective methods, phrases, and considerations for you to leverage when you're faced with an intervention. Finally, she covers how you can reflect upon the intervention after the fact and how you can practice self-care. You'll complete this course with an increased understanding of the what, why, and how of bystander intervention.

Skills covered

CommunicationLeadership SkillsProfessional DevelopmentLeadership and ManagementOne-Off

Concepts

0. Introduction

  • 01 - Don't be a bystander
  • 02 - Course disclaimer

1. What Is Bystander Intervention

  • 03 - Definitions that matter
  • 04 - Deciding to intervene
  • 05 - Who has time for that
  • 06 - De-escalation strategies

2. Building Your Authentic Toolbox

  • 07 - Know and love yourself
  • 08 - The calm and centered colleague
  • 09 - Put yourself on the shelf
  • 10 - Authenticity is paramount
  • 11 - Cultivating empathy through active listening

3. Intervening at Work

  • 12 - Company culture and authentic intervention
  • 13 - Navigating increased risk
  • 14 - Leadership and intervention
  • 15 - Peacekeeping is a team sport
  • 16 - Conflict intervention and public safety

4. After the Intervention

  • 17 - Imposter syndrome and self-care
  • 18 - Imperfect outcomes

Conclusion

  • 19 - Authentic and compassionate intervention

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