Business Etiquette: Meetings, Meals, and Networking Events

Course details

Business etiquette is a key skill to build successful relationships and make a positive impression in work environments. In this course, Toni Purvis guides you through effective etiquette practices for a wide variety of professional interactions. Find out why knowing the proper etiquette for business interactions can help you avoid conflict and foster healthier relationships with your colleagues. Learn how to navigate common situations with professional aplomb, including tips and tricks for both in-person and virtual interactions, business meals, meetings, large networking events, and receptions. From dealing with different personality types to body language, vocal cues, small talk, food, and drink, this course is designed to equip you with the skills required to enhance your authenticity and your effectiveness in professional settings.

Learning objectives
Navigate face-to-face interactions confidently with active listening and appropriate conversation.
Demonstrate table manners and discretion when dining for business in order to leave a favorable impression.
Navigate in-person and virtual communication with professionalism.
Introduce yourself to others with respect, enter and exit conversations with grace, and follow up effectively after making a connection.

Concepts

0. Introduction

01 - Navigate the nuance of etiquette

1. Etiquette for In-Person and Virtual Interactions

02 - Use etiquette to make genuine, memorable connections
03 - Etiquette for the socially awkward

2. Etiquette for Business Meals

04 - Navigate your place setting when dining
05 - Understand unspoken restaurant and table manners
06 - Conclude the meal with style
07 - Be a savvy host

3. Etiquette for Business Meetings

08 - Practice business meeting etiquette
09 - Learn etiquette tips for virtual meetings
10 - Navigate challenging meeting situations with etiquette

4. Etiquette for Networking Events and Receptions

11 - Etiquette for introducing yourself and others
12 - Understanding the art and etiquette of small talk
13 - Handling food and drink at events
14 - Following-up etiquette for after events

Conclusion

15 - Embracing your authenticity through etiquette