Business Etiquette for the Modern Workplace
44mGeneral2022-09-12
Authors

Madecraft
Full-Service Learning Content Company

Nisha Trivedi
Senior Consultant and Business Etiquette Trainer
Course details
In today’s fast-paced, technology-driven workplace, it can be overwhelming to figure out how to best conduct yourself in unique or challenging professional situations. There’s a lot to keep in mind, but by learning how to cultivate more positive professional behaviors, you can improve your odds of building a harmonious and productive work environment—not to mention, a more successful career. In this course, join instructor Nisha Trivedi, a certified business etiquette trainer, as she draws material from her diverse experiences and teaches you essential business etiquette that fits the needs—and wants—of today’s workplace. Learn how to make introductions, communicate effectively, improve productivity while working remotely, handle social and business interactions with grace and ease, tackle difficult interpersonal situations, and more. Along the way, Nisha gives you tips on developing strong business relationships and creating a more positive organizational culture.
Skills covered
Teams and CollaborationWell-Being and Self-CarePersonal DevelopmentProfessional DevelopmentLeadership and ManagementOne-Off
Concepts
0. Introduction
- 01 - Defining business etiquette
1. Introducing Yourself Effectively
- 02 - Introducing yourself properly
- 03 - Getting names right
2. Communication Etiquette
- 04 - Communication best practices
- 05 - Email communication
- 06 - Conference calls
- 07 - Appearing on video
- 08 - Texting appropriately
3. Business Social Situations
- 09 - Breaking into groups
- 10 - Networking dilemma
- 11 - Thanking your host
4. Handling Difficult Situations
- 12 - Being polite but direct
- 13 - Negotiating back-to-back meetings
- 14 - Responding to rude attendees
- 15 - Inconsiderate office behaviors
5. Social Media Etiquette
- 16 - Considerations before posting
- 17 - Using LinkedIn wisely
- 18 - Social media channels
Conclusion
- 19 - Doing your best