Business Etiquette for Gen Z
54mGeneral2024-05-22
Authors

Madecraft
Full-Service Learning Content Company

Nisha Trivedi
Senior Consultant and Business Etiquette Trainer
Course details
Good business etiquette sets the right tone in a professional setting and can position you for long-term success. In this course, business etiquette trainer and thought leader Nisha Trivedi shares her insights to help Gen Z professionals present their best selves in the workplace. Nisha begins by outlining strategies to positively present yourself through your appearance, networking skills, and authenticity. Next, she shares ways to boost your communication skills supported by proper etiquette techniques for communicating across generations. Discover strategies for practicing proper business etiquette in remote work settings, navigating uncomfortable conversations, and establishing healthy workplace boundaries. After completing this course, you'll be ready to apply key principles of business etiquette to enhance your work interactions and set yourself up for success.
Skills covered
CommunicationPersonal DevelopmentLimited SeriesProfessional DevelopmentLeadership and Management
Concepts
0. Introduction
- 01 - Unlock professional success through etiquette
1. Present Yourself Positively
- 02 - Dress for success
- 03 - Be appropriately authentic
- 04 - Stand out at professional events
- 05 - Network effectively on LinkedIn
2. Boost Your Communication Skills
- 06 - Select appropriate communication mediums
- 07 - Craft effective emails
- 08 - Exercise sound judgement when texting
- 09 - Share your ideas constructively
- 10 - Communication mistakes to avoid
3. Excel in Remote Work Environments
- 11 - Overcommunicate for success
- 12 - Follow video call etiquette
- 13 - Manage hybrid work
- 14 - Build remote relationships
4. Navigate Uncomfortable Conversations
- 15 - Address problem behaviors
- 16 - Navigate challenging behaviors
- 17 - Giving and receiving feedback
- 18 - Practice respectful disagreement
- 19 - Follow up effectively
5. Set Healthy Boundaries
- 20 - Create balance responsibly
- 21 - Respectfully say no
- 22 - Respond in a reasonable timeframe
Conclusion
- 23 - Position yourself for success