Business Collaboration Tools for the Modern Workplace

In this course, Phil Gold—a senior-level learning and development professional—guides you through the new tools and ways of collaborating that are spreading throughout all industries. Learn about workplace collaboration and the scope of this course. Explore best practices for synchronous and asynchronous collaboration and communication, then dive into specific tools for a variety of purposes, including email, workgroup collaboration, conferencing, creativity, planning, process management, and content management. Find out how to fit the right collaboration tools to your unique workgroup and their needs. Dive into agile principles for collaboration and process management. Plus, gain valuable insights on the future of business communications and collaboration.