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Business Collaboration in the Modern Workplace

Business Collaboration in the Modern Workplace

1h 34mIntermediate2018-05-22

Authors

Phil Gold

Phil Gold

Senior-Level Learning and Development Professional

Course details

The modern workplace is an exciting place. The digital revolution has provided new tools and ways of working that are spreading quickly throughout all industries. In this course, Phil Gold shows how technology and a proactive, collaborative culture can actually result in better business communication than ever before. Learn how to make the most of a suite of communication tools, from video conferencing to cloud productivity software; explore best practices to collaborate in the digital workplace; and get tips to incorporate new technology into your existing organization. Phil covers topics such as managing and securing digital files, choosing the right tools, maximizing efficiency, building a mobile workforce, and promoting continuous learning. Plus, learn how technology such as artificial intelligence, machine learning, and the Internet of Things will continue to push the boundaries of the modern workplace.

Learning objectives
Identify the benefits of modern file collaboration tools.
Describe the different approaches to setting up team spaces.
Explain the technical requirements for a collaborative workplace.
Outline success factors in migrating to a collaborative workplace.
Illustrate how modern technology supports collaboration.
Define business collaboration.

Skills covered

Teams and CollaborationProfessional DevelopmentLeadership and ManagementOne-Off

Concepts

0. Introduction

  • 01 - Welcome
  • 02 - The modern workplace what's that

1. The Toolset of Collaboration

  • 03 - Collaboration in the modern workplace
  • 04 - File management
  • 05 - Co-editing
  • 06 - Conversational tools - Email and chat
  • 07 - Phones and virtual face to face
  • 08 - Digital communities and teams
  • 09 - Integrated suites
  • 10 - Other productivity tools

2. Why Digital Collaboration

  • 11 - Efficiency
  • 12 - Freedom
  • 13 - Inspiration and cross-pollination
  • 14 - Silos and hidden resources

3. Things to Consider

  • 15 - Business requirements
  • 16 - Mobile workforce
  • 17 - Infrastructure
  • 18 - Security
  • 19 - BYOD BYOA

4. Fostering a Modern Workplace - Culture Trumps Technology

  • 20 - Engage early and often
  • 21 - Utilize feedback in design
  • 22 - Model desired behaviors to inspire
  • 23 - Promote continuous learning and growth
  • 24 - Enable agile principles in the modern workplace

5. Best Practices

  • 25 - Stop sending attachments, start sending links
  • 26 - Email vs. chat
  • 27 - Mobile devices - Consumption vs. creation
  • 28 - Phone calls vs. video conference
  • 29 - Co-edit or control files
  • 30 - Communities as communication channels

Conclusion

  • 31 - Shape of things to come - AI and the Internet of Things
  • 32 - Where to go from here

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