Business Analysis Foundations: Competencies

Course details

Excellence in business analysis requires the mastery of a diverse set of skills. In addition to possessing a variety of analysis skills, business analysts must be great creative thinkers, facilitators of decisions, conflict managers, relationship builders, communicators and facilitators, process and data analysts, and more. If you're currently a business analyst, interested in taking on a business analyst position—or just curious about what the job entails—this course can help you understand the competencies that modern business analysts need to be successful in their role. As instructor Angela Wick dives into each of these competencies, she offers practical examples that illustrate why the highlighted skills are so crucial.

Learning objectives
Identify the elements of co-creating.
Explore the fundamentals of influencing without authority.
Determine the essentials for facilitating a meeting.
Break down the important verbal skills necessary to be a stellar business analyst.
Define business acumen.
Examine the important elements of innovative business skills.
Recognize the impact of systems thinking in regard to analytical skills.
Define data analysis.

Concepts

0. Introduction

01 - Welcome to business analysis competencies

1. Relationship Building and Management Skills for Business Analysts

02 - Cocreating - Business analyst skills
03 - Establishing rapport and empathy as a business analyst
04 - Conflict management skills for business analysts

2. Leadership Skills for Business Analysts

05 - Influence without authority as a business analyst
06 - Decision-making skills for business analysts
07 - Change-management skills for business analysts

3. Facilitation Skills for Business Analysts

08 - Facilitating meetings as a business analyst
09 - Facilitating the conversation as a business analyst
10 - Facilitating the requirements process as a business analyst

4. Communication Skills for Business Analysts

11 - Verbal skills for business analysts
12 - Listening skills for business analysts
13 - Visual skills for business analysts
14 - Written skills for business analysts

5. Business Skills for Business Analysts

15 - Business acumen skills for business analysts
16 - Innovation skills for business analysts
17 - Architecture and process skills for business analysts

6. Analytical Skills for Business Analysts

18 - Systems thinking skills for business analysts
19 - Creative thinking skills for business analysts
20 - Visual modeling and diagrams skills for business analysts
21 - Data analysis skills for business analysts
22 - Curiosity for business analysts

7. Technical Skills for Business Analysts

23 - Productivity tools for business analysts
24 - Understanding the technology landscape as a business analyst
25 - Understanding data, process, and rules as a business analyst

Conclusion

26 - Continuing to grow your business analyst skills