Business Analysis Foundations: Communication
1h 9mBeginner2024-07-17
Authors
Laura Paton
Business analysis thought leader, trainer, coach, mentor, practitioner
Course details
Business analysts are the link between stakeholders and IT, but the secret to success always starts with communication. In this course, instructor Laura Paton provides a clear explanation of business analysis communication and introduces you to the most important communication skills required to become a successful business analysis professional.
Explore the various ways business analysts communicate following real-world examples of well-written requirements and visual models used to define data requirements, scope, business processes, rules, and more. Along the way, gather tips and practical insights for improving your everyday communication skills. Upon completing this course, you’ll be prepared to incorporate communication into your professional development plan to ensure you’re always focused on optimizing business analysis performance.
Learning objectives
Define business analysis communication and recognize its value in an effective business analysis process.
Identify critical business analysis communication skills.
Demonstrate how to visually communicate data, processes, scope, and business logic.
Improve business analysis communication.
Discover how to incorporate communication training and skills into a professional development plan.
Explore the various ways business analysts communicate following real-world examples of well-written requirements and visual models used to define data requirements, scope, business processes, rules, and more. Along the way, gather tips and practical insights for improving your everyday communication skills. Upon completing this course, you’ll be prepared to incorporate communication into your professional development plan to ensure you’re always focused on optimizing business analysis performance.
Learning objectives
Define business analysis communication and recognize its value in an effective business analysis process.
Identify critical business analysis communication skills.
Demonstrate how to visually communicate data, processes, scope, and business logic.
Improve business analysis communication.
Discover how to incorporate communication training and skills into a professional development plan.
Skills covered
Business AnalysisProject Management SkillsProject ManagementFoundationsBusiness Analysis and Strategy
Concepts
0. Introduction
- 01 - Business analysts are the bridge between stakeholders and IT
1. What Is Business Analysis Communication
- 02 - Business analysis communication defined
- 03 - Planning for business analysis communication
- 04 - Performing business analysis communication
2. Key Business Analysis Communication Skills
- 05 - Verbal and nonverbal communication skills in business analysis
- 06 - Active listening skills in business analysis
- 07 - Written communication skills in business analysis
- 08 - Visual communication skills in business analysis
3. Ways to Visually Communicate in Business Analysis
- 09 - Visually communicate scope
- 10 - Visually communicate process
- 11 - Visually communicate data
- 12 - Visually communicate rules logic
4. Tips For Improving Business Analysis Communication
- 13 - Improving how you write text-based requirements
- 14 - Improving how you write user stories
- 15 - Top tips to improve business analysis communication
Conclusion
- 16 - Making communication a focus in your business analyst development plan