Building Accountability into Your Culture

Leaders must model accountability to the rest of the organization to create trust and establish their own credibility. Employees must be held accountable for their work, both as individuals and within teams. When leaders and employees are accountable, this creates a culture of accountability, which becomes part of the organization's brand promise. In this course, leadership consultant and executive coach Mike Figliuolo reveals how to create a culture of accountability by developing accountability at the individual level, team level, and brand level. Along the way, he shows how to set employee expectations, create incentives, and align the practice of accountability with the values of your organization.

Learning objectives
Define accountability.
Compare and contrast accountability and responsibility.
Identify ways a leader can model accountability.
Explain how to define accountability for a team.
List examples of consequences for failing to deliver.
Describe how to strengthen a brand by establishing and reinforcing a culture of accountability.