Creating a Coaching Culture

Course details

To maximize the investment in training and improve employee performance, follow-up is key. Regular coaching is a simple way to connect with employees and increase their productivity, job satisfaction, and engagement. Join Brian Ahearn for this course, which provides a variety of tools and techniques to build a coaching culture at your organization. Learn what traits you need to develop to be a successful coach, and how to implement methods such as positive intent, timely feedback, and respectful candor. Discover how to address challenges, and explore some more innovative ideas that can expand the possibilities of traditional coaching, including eliminating the annual review and encouraging employees to set both personal and professional goals.

Learning objectives
Explain the role of a coach.
Identify the characteristics of a coaching culture.
Define the coaching matrix.
Discuss the importance of trust as the foundation of the coaching relationship.
Differentiate between wisdom and knowledge.
Summarize how fear can derail a program.
Describe the importance of both professional and personal goals in coaching.

Concepts

0. Introduction

01 - Get the most out of your team

1. What Is a Coaching Culture

02 - What is coaching
03 - What is culture
04 - The coaching matrix

2. Characteristics of Successful Coaches

05 - Trust is the foundation
06 - Positive intent
07 - Gatekeepers vs. floodgates
08 - Respectful candor

3. Actions of Successful Coaches

09 - Support from the top
10 - Continuous, timely feedback
11 - Continuous learning
12 - Being coachable

4. Challenges When Building a Coaching Culture

13 - Lack of support from the top
14 - The boss isn't coaching
15 - Coaching the uncoachable

5. Ideas to Try

16 - Keeping track of coaching discussions
17 - Avoiding the year-end review
18 - Professional and personal goals
19 - The cadence of coaching conversations