Best Practices for Managing Global Projects
55mGeneral2018-09-10
Authors

Sam Yankelevitch
Author, Trainer, International Conference Speaker
Course details
The success of your global project team is dependent on the ability of your team members to work effectively across cultures. The challenge for multicultural teams rests on factors such as language, role confusion, the absence of respect and trust, and of course agreeing on what cultural values and norms should be followed to lead the project. Sam Yankelevitch explains how to define clear roles and create a one-team culture that rallies everyone around the same goals. Plus, discover how the plan–do–check–act (PCDA) methodology can help you improve your projects every step of the way.
Learning objectives
Understand why a common language not only helps improve communication, but also increases respect and trust.
Explore how to establish a one-team culture to help align everyone on your global team.
Learn how to implement role clarity so that every team member understands their responsibilities.
Learn how trust, respect, and transparency correlates with success.
Identify obstacles to clear communication including time zones, culture, and physical separation.
Recognize how the development of strong commitments helps get tasks done right and on time.
Grasp the need for technical language proficiency that includes vocabulary relevant to your project.
Learning objectives
Understand why a common language not only helps improve communication, but also increases respect and trust.
Explore how to establish a one-team culture to help align everyone on your global team.
Learn how to implement role clarity so that every team member understands their responsibilities.
Learn how trust, respect, and transparency correlates with success.
Identify obstacles to clear communication including time zones, culture, and physical separation.
Recognize how the development of strong commitments helps get tasks done right and on time.
Grasp the need for technical language proficiency that includes vocabulary relevant to your project.
Skills covered
Cross-Cultural CommunicationProject Management SkillsDiversity, Equity, and Inclusion (DEI)CommunicationProject ManagementProfessional DevelopmentLeadership and ManagementDeep Dive (X:Y)
Concepts
0. Introduction
- 01 - Getting things done
1. Language
- 02 - Establishing a team language
- 03 - Accepting responsibility as an English speaker
- 04 - Establishing technical English
- 05 - Speaking other languages
2. Respect + Trust + Transparency Success
- 06 - Respect
- 07 - Trust
- 08 - Transparency
3. Unambiguous Messages
- 09 - Adapting around distance
- 10 - Setting accountability as a standard
- 11 - Avoiding cultural misunderstandings
4. Roles That Drive Expectations
- 12 - Documenting roles and expectations
- 13 - Clarifying roles vs. titles
- 14 - Setting commitment as an expectation
5. Project One Team, One Culture
- 15 - Aligning a one-team culture
- 16 - Sustaining a one-team culture
- 17 - Agreeing on solutions at kickoff
6. Continuous Improvement of Projects
- 18 - Improving your projects using PDCA
- 19 - Documenting lessons learned
Conclusion
- 20 - Next steps