Artificial Intelligence for Business Leaders
1h 34mIntermediate2020-09-16
Authors

Doug Rose
Teaching Fortune 500s and professionals how to lead change
Course details
There are many business needs that artificial intelligence can help solve: logistics, market analysis, customer support, inventory prediction, and more. Yet business managers often don't make the connection between these challenges and the AI technology and tools that can help solve them. This course links common business needs to practical AI-based solutions, so you can build or buy the best AI systems for your organization. Instructor Doug Rose explains how AI can automate customer service, including phone, online chat, and even in-person interactions. He shows how business logistics can benefit from automated decision-making and data retrieved from IoT devices. He also discusses machine learning for making better predictions for sales, purchasing, and many other aspects of your business. Along the way, Doug reviews top AI tools, including TensorFlow, Amazon Web Services, and Microsoft Azure. By taking this course, you can leverage the untapped potential of artificial intelligences to take your business to the next level.
Learning objectives
Natural language processing
Automating customer service
Building neural networks
Classifying customers
Clustering purchases
Automated speech recognition
Responding with virtual agents
Making automated decisions
Managing IoT devices
Building machine learning platforms
Making accurate predictions
Reviewing the top machine learning tools
Learning objectives
Natural language processing
Automating customer service
Building neural networks
Classifying customers
Clustering purchases
Automated speech recognition
Responding with virtual agents
Making automated decisions
Managing IoT devices
Building machine learning platforms
Making accurate predictions
Reviewing the top machine learning tools
Skills covered
Artificial Intelligence FoundationsArtificial Intelligence for BusinessArtificial Intelligence (AI)Business Analysis and StrategyOne-Off
Concepts
0. Introduction
- 01 - Welcome to the course
1. Understand Language
- 02 - Natural language processing (NLP)
- 03 - Generate natural sounding text (NLG)
- 04 - Understand text and speech (NLU)
- 05 - Responsive automated customer service
- 06 - Review the top NLP tools
- 07 - Review the top NLG tools
2. Interact with Your Customer
- 08 - Automated speech recognition
- 09 - Respond with AI virtual agents
- 10 - Review the top virtual agent tools
3. Fast Automated Decisions
- 11 - AI automated decision-making
- 12 - Benefit from next-level logistics
- 13 - Manage and monitor with IoT devices
- 14 - Talk with your customer
4. Make Accurate Predictions
- 15 - Build machine learning platforms
- 16 - It's really about labeling data
- 17 - Guess what customers will buy
- 18 - Answer questions before they're asked
- 19 - Make decisions before your competitors
- 20 - Build systems with expertise
- 21 - Don't be evil
- 22 - Review the top machine learning tools
5. See Patterns
- 23 - Build a neural network
- 24 - Add layers for deep learning
- 25 - You can classify your best customers
- 26 - How to cluster together purchases
- 27 - Review the top deep learning tools
6. Seem More Human
- 28 - Check body language with biometrics
- 29 - What's automated or intelligent
Conclusion
- 30 - Next steps