Apple Certified Support Professional macOS 11 Cert Prep: 6 Troubleshooting and Support

The Apple Certified Support Professional (ACSP) certification confirms your understanding of the core functionality of macOS, as well as your ability to configure key services, perform basic troubleshooting, and support multiple users with essential macOS capabilities. In the sixth installment of this course from ITProTV, Don Pezet and Zach Memos cover troubleshooting and support in macOS 11. As malfunctioning applications can lead to many problems in macOS, Don and Zach show you how to determine if a system error is caused by an application or hardware extension. They also show you how to use Safe Mode, Safe Boot, and Verbose Mode to isolate the cause of a system error. And if a system is beyond repair, they show you how to restore your entire system from a Time Machine backup.