AI for Insurance from AI Academy by SmarterX
55mIntermediate2026-09-02
Authors

AI Academy by SmarterX
Course details
AI is reshaping how insurance is priced, underwritten, serviced, and settled. If you’re a professional working in insurance, you need a practical way to figure out how this technology fits into your own work. This course walks you through a hands-on framework for putting AI to work in insurance roles, without chasing every new tool. Explore modern AI capabilities and the three structural shifts changing the industry: from hindsight to foresight, manual to automated operations, and administrative work to augmented expertise. Learn how to unbundle your role into individual tasks, rate each task by value and ability, and prioritize the highest-impact AI use cases. And then discover how to match those use cases to the right technology across three tiers: tools you already own, frontier models like ChatGPT and Claude, and specialized insurance vendors. By the end of the course, you'll have a repeatable method for turning AI opportunity into action.
Concepts
Introduction
- Introduction - AI for Insurance
AI Has Changed Everything in Insurance
- AI adoption in insurance
What AI Can Actually Do for Insurance
- AI capabilities in insurance
- What this looks like in insurance
- What this means for insurance
- Shift 1 - From hindsight to foresight
- Shift 2 - Automated operations
- Shift 3 - Augmented expertise
Applying the Use Case Model to Insurance
- The use case model
- Let's unbundle a role
- Exercise - Complete your use case workbook
Finding AI Tools for Insurance
- AI tools in insurance
- Tier 1 - What you already own
- Tier 2 - Frontier models
- Tier 3 - Specialized vendors
- Putting it all together
- Exercise - Match tools to your AI use cases
Conclusion
- The end of the course but not the end of your journey