AI Fluency: Generative AI for Career Coaches by Microsoft and NAWB

Discover the foundations of AI fluency, responsible use, and effective prompting, as you apply these skills to real-world coaching scenarios. From summarizing intake forms and drafting notes and emails to researching labor market trends and generating career pathways, this course prepares you to leverage the power of AI across common coaching activities. Along the way, learn how coaches can guide clients in using AI for career exploration, translating transferable skills, tailoring resumes and cover letters, and preparing for interviews. By the end of this course, you’ll be prepared to use AI to enhance your day-to-day coaching practice with confidence and poise.

Aligned to the US Department of Labor’s AI Literacy Framework, this course supports nationally recognized AI literacy goals across workforce and education systems, including understanding AI principles, exploring practical use cases, directing AI effectively, evaluating outputs, and using AI responsibly.