Administrative Professional Tips
3h 5mIntermediate2025-07-08
Authors
April Stallworth
Executive Administrative Professional, Speaker, Life Coach
Course details
Being an administrative professional is a rewarding and challenging career. This series provides tips to help you stay focused, balanced, and in sync with your boss-and become an invaluable asset to whatever company you work for. Executive assistant and coach April Stallworth helps you develop key skills such as gatekeeping, project management, and navigating office politics. She introduces tools to help you be more productive and efficient, and resources to find answers specific to your industry. She also helps you build your brand and your network, to help pave the way to your next job or promotion.
Skills covered
Computer SkillsSerial (Weekly)Business Software and Tools
Concepts
Introduction
- Introduction
- Keeping the gate
- Personal branding
- Vision
- Executive presence
- Dressing for success
- Self-care and work life balance
The Office Team
- Grow your dream team
- Your boss
- Partnering with your boss
- Mentors
- Managing up
- Managing sideways
- Managing down
Essential Administrative Professional Skills
- AI and the administrative professional
- Goal setting
- Administrative resources
- Presentation skills
- Social networking and online etiquette
- Dealing with disrespect
- Decision-making
- Project management
- Coping with change
- Office politics and gossip
- Emotional intelligence
The Administrative Professional Role
- Managing morale in your office
- Confidant and advisor
- Setting expectations and maintaining boundaries
- Why professional meeting minutes matter
- Capturing professional meeting minutes
- Preparing briefing materials
- Managing interruptions
- Executing meetings and events
- Office technology
Organization is Critical
- Organizing your office
- Organizing your physical files
- Organizing your electronic files
- Apps
Leadership and People Skills
- Pursuing excellence
- Authentic leadership
- The importance of customer service
- Delivering exceptional customer service
- Delegating effectively
- Diversity and inclusiveness
- Entrepreneurial skills
- Coaching others
- Coaching yourself
Managing Your Career
- Take control of your career
- The importance of career management
- Career management techiques
- Networking
- Professional organizations
- Training and development
- Higher education