Administrative Professional Foundations

As the use of artificial intelligence continues to change the workplace, administrative support work still provides a vital emotional intelligence component that technology can’t. In this course, April Stallworth—a seasoned executive administrative professional, speaker, trainer, and life coach—highlights new techniques for effective communication, time management, and leveraging AI, while exploring career growth opportunities and professional development. Learn to manage complex schedules, plan impactful events, and support multiple executives. Delve into ways you can enhance professional relationships. Gain insights into leveraging artificial intelligence and other tools to improve productivity. Whether you are looking to enter, re-enter, or advance in the administrative field, this course equips you with the knowledge to affect positive workplace dynamics and contribute to strategic objectives.

Learning objectives
Understand the value administrative professionals bring to their roles and the importance of confidentiality in the workplace.
Define emotional intelligence and its significance for office success.
Identify key steps in leading and managing others within an administrative role.
Develop effective meeting management and note-taking techniques.
Arrange AI tools to enhance productivity and manage remote work efficiently.