Administrative Human Resources (2016)
1h 24mIntermediate2023-10-20
Authors

Catherine Mattice Zundel
Professional consultant and trainer specializing in corporate culture
Course details
HR administration is vital to the success of every business and every employee. Effective HR administrators make sure companies stay compliant with regulations, and keep their employees motivated and engaged. If you are a small business owner who wants a deeper understanding of HR, someone looking for a job in HR, or an administrative professional whose duties include HR, this training course is for you. It provides a general introduction to the role and duties of an HR administrative professional.
HR consultant Catherine Mattice outlines some of the considerations of the human resources professional, such as balancing the needs of employees with the interests of the organization. She reveals how to conduct an HR audit to identify HR practices that need improvement. She then outlines core HR responsibilities: staffing, training, documentation, compensation and benefits, performance reviews, job descriptions, compliance with state and federal regulations, and more.
Learning objectives
Explain the role of administrative HR.
Describe how to build trust with employees.
Summarize how to conduct an HR audit.
Cite the best practices for personnel files and recordkeeping.
Identify the important tasks involved in writing a job description.
Recognize the fundamental components of a high-quality onboarding experience.
Identify effective and ineffective ways to discipline an employee.
Cite the key reasons for conducting an exit interview.
HR consultant Catherine Mattice outlines some of the considerations of the human resources professional, such as balancing the needs of employees with the interests of the organization. She reveals how to conduct an HR audit to identify HR practices that need improvement. She then outlines core HR responsibilities: staffing, training, documentation, compensation and benefits, performance reviews, job descriptions, compliance with state and federal regulations, and more.
Learning objectives
Explain the role of administrative HR.
Describe how to build trust with employees.
Summarize how to conduct an HR audit.
Cite the best practices for personnel files and recordkeeping.
Identify the important tasks involved in writing a job description.
Recognize the fundamental components of a high-quality onboarding experience.
Identify effective and ineffective ways to discipline an employee.
Cite the key reasons for conducting an exit interview.
Skills covered
HR AdministrationHuman ResourcesDeep Dive (X:Y)
Concepts
0. Introduction
- 01 - Welcome to HR
- 02 - Using the course exercise files
1. The Basics of Administrative HR
- 03 - Understand the role of administrative HR
- 04 - Treat employees as customers
- 05 - Build trust with employees
- 06 - Conduct an HR audit
2. Administrative Duties
- 07 - How to classify employees
- 08 - Compensation and benefits
- 09 - Company policies and the handbook
- 10 - Recordkeeping and personnel files
- 11 - Overview of compliance
3. Recruitment and Selection
- 12 - Write a job description
- 13 - Recruiting
- 14 - Prepare for the interview
- 15 - Communication skills for effective interviewing
- 16 - Diversity in the hiring process
- 17 - Hiring the selected candidate
4. Employee Performance
- 18 - Overview of the performance process
- 19 - Conduct performance evaluations
- 20 - Employee training and development
- 21 - Discipline an employee
- 22 - Take grievances
- 23 - Exiting employees