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- Hello and welcome to Effective Listening.

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I'm Tatiana Kolovou.

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- And I'm Brenda Bailey-Hughes.

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We've been teaching communication skills to undergraduates,

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graduates, and business professionals like you

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for over 20 years.

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- That's 40 years combined.

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- True.

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And in those 40 years we've come to realize

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that oftentimes it isn't the talking or the writing

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that makes someone a truly gifted communicator.

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- It's the listening.

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- Exactly.

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So that means great listening might help you

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get your dream job, succeed in your dream job,

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make good impressions on your colleagues,

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and it can help you be a great leader as you move up.

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Strong listening has been

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directly tied to effective leadership.

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So for any number of reasons, it pays to be a good listener.

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- So this course is your chance

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to start working on improving your listening skills.

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So let's get started.